If you change your mind and need to cancel an order, please email us immediately at firstname.lastname@example.org
All items are handmade and made to order. Our processing time is approximately 3-4 weeks out from the day the order was placed (this may vary) please plan accordingly. Items ship through USPS/UPS and once processed, you will receive a confirmation email with your tracking information. We recommend tracking with the “Shop” app.
Once your order has been shipped and tracking information has been provided, Pressedpaper is not responsible for any lost or stolen packages. As soon as the package leaves our facility it becomes the responsibility of USPS/UPS and all claims must be filed through them.
We do not charge customs fees and are not responsible for any charges packages may accrue when transported internationally. If a package is “returned to sender” for any reason (including late customs pickup or wrong address), PressedPaper is not required to ship it back out. Additional charges may be required to do so.
All shipping prices are set by USPS/UPS based on weight and distance traveled. We do not make any profit from shipping.
In the event that you need to make a return, email us at email@example.com, and instructions will be provided. Pressedpaper does not offer refunds for returns, only size exchanges. Items must be unworn and damage-free. Once your item is received it takes us up to 3-4 weeks (our processing time) to process the exchange.
If you are experiencing any issues with your order, do not hesitate to reach out via email at firstname.lastname@example.org
Response time is approximately 1 week, we appreciate your patience and understanding.